How to Win Friends and Influence People
By Dale Carnegie
Aug 30, 2012
Must read. Warren Buffett statistically approved.
Fundamental Techniques in Handling People Principle 1 - Don't Criticize, condemn or complain Principle 2 - Give honest and sincere appreciation Principle 3 - Arouse in the other person an eager want
6 Ways to make people like you 1. Become genuinely interested in other people 2. Smile 3. Remember that a person's name is to that person the sweetest and most important sound in any language 4. Be a good listener. Encourage others to talk about themselves 5. Talk in terms of the other person's interests 6. Make the other person feel important - and do it sincerely
How to win people to your way of thinking 1. The only way to get the best of an argument is to avoid it 2. Show respect for the other persons opinions. Never say, you are wrong. 3. If you are wrong, admit it quickly and emphatically 4. Begin in a friendly way 5. Get the other person saying, yes, yes, immediately 6. Let the other person do a great deal of the talking 7. Let the other person feel that the idea is his or hers 8. Try honestly to see things from the other persons point of view 9. Be sympathetic with the other persons ideas and desires 10. Appeal to the nobler motives 11. Dramatize your ideas 12. Throw down a challenge
Be a Leader: how to change people without giving offense or arousing resentment 1. Begin with praise and honest appreciation 2. Call attention to peoples mistakes indirectly 3. Talk about your own mistakes before criticizing the other person 4. Ask questions instead of giving direct orders 5. Let the other person save face 6. Praise the slightest improvement and praise every improvement. Be, hearty in your approbation and lavish in your praise 7. Give the other person a fine reputation to live up to 8. Use encouragement. Make the fault seem easy to correct 9. Make the other person happy about doing the thing you suggest
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